DELIVERY

ONCE YOU'VE PLACED YOUR ORDER


YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL SENT TO YOUR EMAIL ADDRESS. YOUR EMAIL ACCOUNT MAY HAVE A COMMERCIAL FILTER, WHICH MAY LEAD THE EMAILS TO YOUR SPAM BASKET, PLEASE CHECK YOUR SPAM BASKET BEFORE NOTIFYING US FOR MISSING EMAILS.

IN CASE OF INCORRECT INVENTORY AND THE ITEM IS NO LONGER IN STOCK YOU WILL BE CONTACTED BY EMAIL OR TELEPHONE. WE RESERVE THE RIGHTS TO CANCEL YOUR PURCHASE IF INVENTORY WAS INCOMPLETE AT THE TIME OF THE PURCHASE.

WHEN YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL CONTAINING YOUR TRACKING NUMBER. PLEASE ALLOW THE SYSTEM SOME TIME TO REGISTER THE SCANNING PROCESS.

 

DUTY AND VAT

IF YOU ARE OUTSIDE THE EUROPEAN COMMUNITY YOU MAY BE SUBJECT TO IMPORT DUTIES AND TAXES ONCE SHIPMENT REACHES YOUR COUNTRY. ADDITIONAL CUSTOMS CLEARANCE CHARGES MUST BE PAID BY YOU; OHMNI HAS NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MIGHT BE. INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS CLEARANCE PROCEDURES, WHICH MAY CAUSE DELAYS BEYOND ORIGINAL DELIVERY ESTIMATES.

CUSTOMS POLICIES VARY WIDELY FROM COUNTRY TO COUNTRY; CONTACT YOUR LOCAL CUSTOMS FOR MORE INFORMATION. WHEN ORDERING FROM OHMNI YOU ARE CONSIDERED THE "IMPORTER OF RECORD' AND MUST COMPLY WITH ALL LAWS AND REGULATIONS OF THE COUNTRY IN WHICH YOU ARE RECEIVING THE GOODS.