EXCHANGES & RETURNS

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you receive it. It must also be in original packaging.

Returns must be authorized by info@ohmni.com

When returning products, the customer holds the shipping costs. Refunds will be made to the purchasers credit card. Additional Duties and or tax will not be refunded.

When exchanging full priced items, ohmni.com holds shipping costs for returning and shipping.

REFUNDS (IF APPLICABLE)
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund, If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

RETURN ADDRESS:
OHMNI
296 NEW CROSS ROAD
SUITE 127
LONDON
SE14 6AS